• Call Us+91 8981073617

  • Mail Usinfo@novus-it.co.in

  • GET A QUOTE

  • Call Us+91 8981073617

  • Mail Usinfo@novus-it.co.in

  • GET A QUOTE
Novus IT Innovations

Our Services

Professional developers at NovusIT Innovations Pvt Ltd build, redesign, and customize AI-driven systems to recognize performance gaps and reduce dependencies. We work in close proximity with our clients to identify how software can achieve user requirements, data, and reporting needs.

Novus IT Innovations

Plan

  • Conduct requirement assessment
  • Define standard products and services
  • Optimize existing infrastructure
  • Provide delivery, performance, and cost estimate

Deploy

  • Match requirement to standard practices
  • Implement products
  • Product physical installation
  • Manage end-to-end cost and performance of product
  • Engage engineering team for incidents related to products
Novus IT Innovations

Operate

  • Provide remote support driving 70-75% remote resolution
  • Offer field service at sites

Level 1 Support

  • Remote monitoring and resolution service
  • Resolve simple tasks .
  • Automate and script simple troubleshooting steps

Level 2 and Level 3 Support

  • Provide escalation support for incident and changes
  • Preventive maintenance
  • Engage teams of support engineers for defined products
  • Offer Service for reporting & project management